Effective date: August 11, 2026
canadapooch welcomes customer-service messages about merchandise, orders, tracking, cancellations, refunds, account concerns, and use of the storefront.
Preparing your message
For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.
Customer-service details
Brand / merchant: canadapooch
Email: Support@canadapocad.shop
Phone: 205-898-4982
Physical address: 3279 S Hull St, Montgomery, Alabama, 36105, United States
Hours and response timing
Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Chicago). Messages arriving outside those hours are reviewed on the next business day.
Other store requests
Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@canadapocad.shop. You may also contact us about accessibility or another issue using the same verified details.
Collection-to-resolution guide — Support route
The policy follows a displayed retail product from selection through any final support outcome. It identifies when support is available, which verified channel to use, and what order details help the team respond. This page applies specifically to canadapooch and its selection of retail products displayed through current storefront collections and listings.
Merchant contact information
canadapooch
Email: Support@canadapocad.shop
Phone: 205-898-4982
Physical address: 3279 S Hull St, Montgomery, Alabama, 36105, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).